Those of us who are not so technologically inclined tend to run in the opposite direction when we here things like Voice Over Internet Protocol (VoIP). But this big scary term simply refers to phone service over the Internet. With a reliable internet connection, you can use that connection to deliver your phone service. You may not realize it now, but there are actually many benefits to this type of service. It could take a while to wade through all the information on VoIP that is out there, so let me sum it up for you in the condensed version.
The biggest benefit to using internet phone services would be the cost. Typically, it is cheaper to make calls using VoIP phone services than your traditional land line. This has a lot to do with the phone company itself and not so much the service they provide. You still have to pay for your Internet connection, but there will be no additional cost for the long distance call. As long as the other person you are calling has Internet access as well, you can talk for as long as you like. The other benefit to you of having VoIP phone service would be the functionality. Do you travel a lot? Wish you could take your home phone with you. Well you can with Voice over IP. All you need is to plug in your laptop to an Internet connection and your calls will still go directly to your computer. Of course with all of the free Wi-Fi service available now worrying about plugging in to connect is hardly an issue. This could be especially useful if you are running a business where customers might call in on a regular basis.
You also dont need to worry about needing a lot of extra equipment for your VoIP phone service either. Residential VoIP service requires a piece of equipment called an Analog Telephone Adaptor (ATA). Take the time to check out different service providers who will provide this equipment free of charge when you sign up for service. Connect the ATA to your phone, your modem and your computer and you are ready to go.
Another consideration when choosing the right VoIP service provider is to make sure they offer emergency calls to be made from your phone. Most Internet phone services do, but they are still some that do not.
In the UK, VoIP service providers offer many of these features previously mentioned. You can get a free telephone number, enabling you to receive incoming calls from a regular phone, not just other Voice over IP phones. Features that you get on your normal phone and more are also included such as voicemail, call forwarding, voice to email, and three way calling. Your VoIP phone can even act as your fax machine. You can run your business with only one computer and one broadband phone service instead of needing several different phone lines and pieces of equipment to get the job done.